CHECK-IN ONLINE
Our virtual waitlist opens at 4:30pm on Weekdays and 9:30am on Saturday/Sunday. The waitlist closes at 9:30pm or once we have reached max capacity.
Call/text 757-900-ALLY (2559) with questions
Kindly wait in the comfort of home and arrive to our clinic (see map below) at least 15 minutes prior to your pet’s turn in line. Check out our FAQ for answers to frequently asked questions. Read on for what to expect with your visit at Ally.
What to expect
With our virtual waiting room, you and your pet can wait in the comfort of home until your exam room is ready. To help make your experience with us more pleasant, we have outlined our process so you know what to expect:
Once you arrive at Ally, you’ll be greeted by a friendly team member at our reception desk. If you have already reserved a spot on our waitlist, they’ll give you instructions on your next step. If you have not reserved a waitlist spot, our team will check you in, and you’ll be notified via text message when your exam room is ready. Walk-in patients will be triaged and will enter the waitlist alongside virtual waiting room patients based on the severity of symptoms present.
Once you’ve received a text message notification that your exam room is ready, an Ally nurse will escort you to your room and gather more details about your pet, to include their weight, symptoms, recent history, and vitals. After the vitals have been checked and recorded, the nurse will share your pet’s information with the doctor. As soon as the doctor is available, they will perform a physical examination on your pet and discuss their findings and further diagnostic recommendations with you.
After you have reviewed and approved the diagnostic/treatment plan, the nurse will take your pet to our treatment room for diagnostics and treatments. Your doctor will check back in with you and your pet to share findings and make any additional diagnostic or treatment recommendations. The nurse will collect any additional samples and/or prepare take-home medications for your pet.
The nurse will review any medications and discharge instructions with you for your pet. You will then proceed to the checkout desk in our waiting area. The team at Ally is here to help make your visit smooth, easy, and stress-free. We will send your medical records to your primary veterinarian for follow up, and should further issues arise, we will be here for you!
ALLY URGENT VETERINARY CARE
Clinic Location:
521 Old Great Neck Road
Virginia Beach, VA 23454
Hours of operation:
Mon through Fri 5pm – 10pm
Sat and Sun 10am – 10pm
Call/text 757-900-ALLY (2559)