Things to know before you go

Things to know before you go

We hope that this overview of frequently asked questions will provide you with the information you need to make informed decisions about your pet’s care.

If you are unsure or have other questions, please call us at 757-900-ALLY (2559)!

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What is the difference between Ally urgent care and an emergency hospital?

Just like in human medicine, the ER is for life-threatening issues or extremely serious concerns. If your dog or cat cannot breathe, is bleeding significantly, has a broken limb, etc. you should go directly to the ER. At Ally Urgent Veterinary Care, we focus on non-life-threatening problems only. Click here to view a list of conditions we do/don’t treat.

We also recognize that you may not be able to determine whether or not your pet has a life-threatening problem. In those cases, we still encourage you to call us at 757-900-ALLY (2559) or come into Ally Urgent Veterinary Care where we can help triage the case, stabilize the situation (if necessary) and facilitate their transfer to the facility best-suited to meet their needs.

What is the difference between Ally urgent care and an emergency hospital?

Just like in human medicine, the ER is for life-threatening issues or extremely serious concerns. If your dog or cat cannot breathe, is bleeding significantly, has a broken limb, etc. you should go directly to the ER. At Ally Urgent Veterinary Care, we focus on non-life-threatening problems only. Click here to view a list of conditions we do/don’t treat.

We also recognize that you may not be able to determine whether or not your pet has a life-threatening problem. In those cases, we still encourage you to call us at 757-900-ALLY (2559) or come into Ally Urgent Veterinary Care where we can help triage the case, stabilize the situation (if necessary) and facilitate their transfer to the facility best-suited to meet their needs.

READ ALL FAQ