We're open 7 days a week in our Virginia Beach clinic located at 521 Old Great Neck Road, Virginia Beach, VA ! Our urgent care hours of operation in Virginia Beach are Monday through Friday: 5 pm to 10 pm; Saturday and Sunday: 10 am to 10 pm. Now offering expanding weekend hours at our second location in Chesapeake clinic located at 228 Mt. Pleasant Road, C hesapeake, VA ! Our urgent care hours of operation in Chesapeake are Friday: 5 pm to 10 pm; Saturday and Sunday: 9 am to 5 pm. We appreciate your understanding and patience as we work towards expanding our hours.

FAQs Archive - Ally Urgent Veterinary Care

Q: What types of animals do you see?

Dogs and cats only at this time, please leave your rhinoceros at home!

Q: Will my pet always get treated at Ally?

In some instances, pets need more intensive care, and we will recommend that they be seen at an ER . In those cases, we will do our best to stabilize the patient, run any tests that could expedite their time in the ER, and call to help coordinate their visit. Ally is available for sick visits, urgent questions / concerns you have about your pet, minor injuries, and anything else that is not a life-threatening emergency. We do not administer vaccines or perform other routine care. Your pet should continue to have regular visits with a local family veterinarian. For more details on the urgent care conditions we do or don’t treat, please visit this page .

Q: Can I book an appointment?

Since Ally is an urgent care clinic, we do not maintain a traditional schedule or book appointments. However, you can plan ahead by saving your spot on our waitlist . Our waitlist will allow you to see where you are “in line,” and thus can provide an approximate wait time. This will allow you to wait from the comfort of your home until we are available to see your pet. You will get a call from one of our team members approximately 30-45 minutes prior to “your turn.”

Q: Do you accept pet insurance?

Yes! We accept all forms of pet insurance. In most cases, you will pay Ally Urgent Veterinary Care directly, and we will provide you with the necessary documentation to obtain reimbursement from your pet insurance provider. We encourage all pet owners to get pet insurance if you are able. It will allow you to focus on providing the best care for your pet, with less concern for the cost.

Q: Are you open on holidays?

Ally will make an attempt to be open for partial shifts during holidays while still honoring the work-life balance of our dedicated team. Please follow our social media page for up-to-date information on any potential abbreviated holiday hours, as well as emergency or weather-related closures. [fusion_social_links blogger="" deviantart="" discord="" digg="" dribbble="" dropbox="" facebook="https://www.facebook.com/allyurgentvet" flickr="" forrst="" instagram="https://www.instagram.com/allyurgentvet/" linkedin="" myspace="" paypal="" pinterest="" reddit="" rss="" skype="" snapchat="" soundcloud="" spotify="" teams="" telegram="" tiktok="" tumblr="" twitch="" twitter="" vimeo="" vk="" wechat="" whatsapp="" xing="" yahoo="" yelp="" youtube="" email="" phone="" show_custom="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" alignment_medium="" alignment_small="" alignment="" margin_top_medium="" margin_right_medium="" margin_bottom_medium="" margin_left_medium="" margin_top_small="" margin_right_small="" margin_bottom_small="" margin_left_small="" margin_top="" margin_right="" margin_bottom="" margin_left="" tooltip_placement="" font_size="30px" icons_boxed="" box_padding_top="" box_padding_right="" box_padding_bottom="" box_padding_left="" box_border_top="" box_border_right="" box_border_bottom="" box_border_left="" icons_boxed_radius="" color_type="" icon_colors_hover="" hue="" saturation="" lightness="" alpha="" icon_colors="" box_colors_hover="" box_colors="" box_border_color_hover="" box_border_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset=""][/fusion_social_links]