FAQs Archive - Page 2 of 3 - Ally Urgent Veterinary Care

Q: How much does a visit at Ally Urgent Veterinary Care cost?

At Ally Urgent Care, we practice with diligence to make the best possible recommendations for your pet. We will never apologize for the high quality of care we provide, but we do understand that veterinary care can be expensive. We aim to be transparent with costs and offer multiple treatment options whenever reasonably possible. An office visit is $150 (roughly twice the cost of a visit to your primary care vet during the day, and half the cost of a late-night ER visit), and it covers the time spent obtaining a complete medical history from you while the veterinarian performs a thorough physical exam to assess your pet. That assessment informs our treatment recommendations, and we will always provide you with an estimate on request. Different health issues may require different diagnostic tests. As a quick point of reference, some of the costs for our most commonly performed diagnostic tests include: Radiograph Study -Minor- 2-3 views with interpretation : $185 Ultrasound FAST Scan : $75 IDEXX In House CBC / Chemistry 17 / Electrolytes : $215 We realize costs are always a consideration and we will do our best to work with your budget to provide quality care for your pet.

Q: What happens if you cannot help my pet’s issue?

Our number one goal is to help you and your pet during your time of need–no matter how great or small. If we cannot resolve the issue, or if we need to refer you to an emergency or specialty hospital, we will be your advocate in getting your pet the care they need. We will quickly document any initial work we perform at Ally Urgent Veterinary Care in your pet’s medical record and send it to the closest and/or most available emergency hospital. We maintain strong relationships with veterinary emergency hospitals across Hampton Roads and can work as your ally to help ensure your pet is seen as quickly as reasonably possible.

Q: How long will my pet's urgent care visit be?

The wait time to see a doctor depends on how many patients we are currently seeing, but you can expect the total time in our urgent care clinic to be shorter than your typical pet emergency visit (typically around 1 hour once in the clinic). We also offer pet owners the opportunity to reserve a spot online to shorten wait times and allow you to wait for the majority of the time in the comfort of your home.

Q: Why do I sometimes need to wait for my appointment?

We do our best to stay on schedule. However, there are times when a very sick pet comes through our door requiring immediate care. This can impact your visit time. We will do our best to keep you apprised of these delays if they occur.

Q: When can I visit Ally Urgent Veterinary Care?

Whenever you have a concern about your dog or cat after normal business hours—when your family veterinarian is closed—you can come see us! Our hours of operation in our Virginia Beach clinic are weekdays 5pm until 10pm and weekends 10am until 10pm. At this time, our Chesapeake clinic is open Fridays 5pm until 10pm and weekends 9am until 5pm. Please note that we do not provide routine wellness exams or vaccines, and we do not treat life-threatening emergencies. For anything in between, we are here to help! Click here to view a more detailed listing of common conditions we do and don't treat.

Q: Do you offer ambulatory services for pets who need to go to the ER?

We will give you options and help you with the transfer process to a local ER vet, but you will be responsible for transporting your pet. At this time, Ally does not have the capability to provide ambulatory services.

Q: Do you provide routine pet health checkups?

No. We are a pet urgent care veterinary clinic. We do not administer vaccines or perform other routine care. Your pet should continue to have regular visits with a local family veterinarian. Click here to view a list of conditions we do treat.